A Decade Of Partnership With Emirates NBD And Emirates Islamic Bank
Over a decade ago, Emirates NBD and Emirates Islamic Bank recognized the need to strengthen their credit card offerings and sought our expertise to elevate their marketing strategies. In response to their initiative, we collaborated closely with both institutions to enhance the benefits of their credit cards, ensuring maximum value for their customers. Additionally, recognizing the growing demand for premium services, they also expressed interest in leveraging our concierge solutions to enrich their customer experience.
As trusted partners, we worked diligently to tailor our concierge services to their unique requirements, offering a comprehensive suite of solutions, including airport transfers, meet and greet services, courier assistance, vehicle servicing, registration facilitation, and strategic merchant tie-ups. This enduring partnership stands as a testament to our commitment to delivering excellence and driving mutual success in the financial services industry.
245%
Customer Uptake
The new portal and process led to an increase in usage for the banks
#1
Online Booking Platform
Among the banks in the UAE this was the first online portal for customers
15000+
Happy Customers
Over the years the portal witnessed over 15000 bookings annually
The Process
Emirates NBD cardholders would need to register on the web portal using their Credit card information. Upon registering they would need to do an AED 1 pre. auth to validate their credit card. After their card is validated they can login on the portal and book the service of their choice. Based on the card type the number of services allocated to the customer would be visible on their dashboard.
